University Hospital Heidelberg UKHD
Student Assistant · Data & System Analytics
- Built REST and Kafka integrations between qTest Manager and Matrix42, loading operational data into Snowflake with Python and FastAPI.
- Created incremental dbt models with merge strategies, macros and freshness tests for recurring reporting and monitoring.
- Built Power BI/DAX reporting for SLA compliance, ticket volume and resolution time; established eight core KPI definitions.
- Reduced manual reporting by about 40% and data discrepancies by about 20% through reconciliation, structured logging and alerts.
